Telenet nv d
Mechelen, vast contract, onbepaalde tijd voltijds
Invoering employees? staff members? no, at telenet there only work people who dare to make a difference. choosing telenet is making a difference to your career and life. here we look at gave, ambitions and a desire to learn. we work in open and trendy workspaces where collegiality is more than just a word. we coach you, train you and take you into our story. experience it yourself, our passion is contagious!
Bi advanced analytics is a young and dynamic team within telenets bi organisation. This group of data scientists have translated this responsibility into their mission statement:
“get value out of data through statistical analysis in dwangbevel to have significant impact on decisions ànd to drive operational processes and products with analytical output”
To achieve thesis ambitions, telenet is continuously context up projects and r & d initiatives in dwangbevel to make value driven predictive models, segmentations and instrument learning algorithms.
Jouw verantwoordelijkheden some of the projects that we are working on
Marketing : optimize all sales & value driven customer contacts in the entire customer lifecycle with sales, uplift, upgrade & downgrade, churn and win-back models to define the next best offer ; calculate vod recommendations on telenets tv cognitie platforms
Care : we strive to personalize care contacts by fitting the most appropriate advisor and give him/her the right information to ( pro-actively ) solve all problems of the customer ( next best treatment ) ; introduce text mining to get better customer feedback
Customer experience : ace ( amazing customer experience ) is a key objective for the entire organization. Data science can help by estimating nps ( net promotor score ) for the entire customer base and finding root causes for detractors and/or promotors
Pro-active network & customer repair : pro-actively identify customer & network issues and bring them towards the work floor to ensure all improvement opportunities are tackled.
Network optimization : geographical statistical analyses to integrate telenet and base
Why should you join us?
Vernieuwing – telenet is known for its drive towards innovation. We consider big data & data science key in re-inventing products, customer service and marketing approach.
Team – we are a young, dynamic and result-driven team with an ideal mix of business & communication, statistical and programming skills where cooperation and initiative are really valued.
Data – the previous and the following years, significant investments have been/will be done in a ‘corporate data warehouse’ and a ‘usage data lake’. Therefore petabytes of structured and unstructured data are there to be explored ( network data, product usage, crm data, on line data, market research, … ).
Personal development – together with you, we will make a personal development plan to enable your and our future objectives
Jouw profiel who are we looking for?
Master or phd with a focus on informatics/math/statistics/economics
2-5 years of experience in data science ( propensity modelling, segmentations, machine learning, … ) and/or big data ( hadoop, spark, r, python, … )
Be able to translate and communicate a statistical proefje towards actionable insights to make sure the outcome drives change & value
Vernieuwing should be in your genes
Be able to deliver projects autonomously and share your know-how to make sure the team keeps out-performing
Be able to communicate in dutch & english
Ons aanbod working at telenet means working in an innovative, healthy and ambitious organization that is ready for the future. At telenet you can make a differece for yourself, the organization and your career by immediately being fully involved in the telenet good flow. Because of the great atmosphere, interesting activiteit courses, great colleagues and trendy buildings. Your salary is in line with the market and in addition to your gross salary you also enjoy a lot of interesting benefits at telenet.
About the team tio staat voor technology information operations, het kloppende hart van onze datagedreven organisatie. Hoe bij tio het verschil wordt gecrexeberd? door baanbrekende producten en oplossingen voor inwonende en externe klanten te bedenken én te ontwikkelen. Hier werken verschilmakers in een open en dynamische omtrek multidisciplinair samen. We wagen te kiezen voor keuze en toonaangevende innovaties in digital en data technology en opbouwen continu overigens aan een superieur telecom-netwerk. Wat we doen heeft zin, heeft impact, is relevant.